2024 Sunglasses Man Anti-uv Sun Glasses Coating Lens Driving Fishing UV 400 Protection Outdoor Sports Shades New
Free Shipping Now For Over US$49.99
Free Shipping Now For Over US$49.99
Free Shipping Now For Over US$49.99
Free Shipping Now For Over US$49.99
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Customer Reivew:
Online Shopping Nightmare: Dishonest Promos & Zero Customer Service! 😡
I'm here to share my absolutely terrible online shopping experience, hoping to spare others from the same frustration. My recent order was a complete mess; the company was dishonest, didn't honor promos, and made it impossible to collect the offer when the site was full of glitches. There was no customer service available 24 hours, no agent to speak with. It was truly unprofessional. I will NOT return to them and I do NOT recommend them. What they offered was to "return them (even though their correct style and prescription) to RETURN AND REORDER to get the BOGO they messed up and admitted." A simple solution, like a credit back to my card, seemed too easy for them. I felt compelled to leave this review and try to engage with customer service because this level of incompetence and lack of support is unacceptable, especially when they admit their own mistake.
Customer: I'm calling about order #12345. I was supposed to get a BOGO offer, but it didn't apply, and now you're telling me I have to return my perfectly good glasses and reorder just to get the promotion you messed up? CS Rep: I understand your frustration, and I sincerely apologize for the inconvenience with the BOGO offer not applying correctly. Our standard procedure for correcting promotional errors often involves a return and reorder to ensure the system processes it accurately. Customer: But that's ridiculous! The glasses are correct, the prescription is right. Why can't you just credit the difference back to my card? It feels like you're making it intentionally difficult. CS Rep: I hear your point about a direct credit. While our system is set up for the return and reorder process for BOGO adjustments, let me see if there's any alternative solution I can explore for you given the circumstances. Please hold for a moment while I check with my supervisor. Customer: Fine, but I'm really fed up with this. This whole process has been incredibly frustrating.
The reason I left this review on the website is to hopefully prevent others from falling into the same trap and to highlight the need for better customer service and clearer promotional practices.
From Nightmare to Dream: Mozaer.com Restored My Faith in Online Shopping! ✨
Speaking of enjoying the outdoors, I recently found the perfect companion for my adventures. After countless sunny drives and intense fishing sessions, I can confidently say that these aren't just any ordinary shades. The clarity and protection they offer are truly game-changing, allowing me to fully immerse myself in every moment without a hint of glare or eye strain. If you're looking to elevate your outdoor experiences and keep your eyes safeguarded in style, you absolutely need to check out these incredible Men's UV400 Sport Sunglasses. Trust me, your eyes will thank you. My last online glasses purchase was an absolute nightmare 😤. The company was completely dishonest, didn't honor their promotions, and their website was full of glitches, making it impossible to even claim the offer. When I finally got through, they just told me to return my perfectly good glasses and reorder to get the BOGO they messed up, instead of a simple credit! Their customer service was non-existent; no human to speak with, just endless frustration ðŸ˜.
After that terrible experience, I was so hesitant to try another online store, but I really needed new shades. I decided to give Mozaer.com a shot, hoping for a smoother, more reliable experience 🤔. And boy, am I glad I did!
I totally agree with this sentiment: "Definitely will buy from Mozaer.com! Fast shipping and the frames were exactly what I wanted and look wonderful!" ✨
From the moment I landed on their site, the experience was a breath of fresh air. No glitches, clear promotions, and everything was so straightforward. The product quality is fantastic, and the frames are even better than I expected. Their customer service, unlike my previous experience, was actually helpful and responsive when I had a quick question about their glasses with readers. It's such a relief to find a company that values its customers and delivers on its promises. I'm definitely a returning customer! 😃
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